Boost Sales

New Business Sales Exec's: These are sales people who are very good at winning new accounts and getting the first order but tend to lose interest when they know that the new customer will continue to buy, this often makes them very bad farmers. Also known as 'Hunters'.

OTE: 'On Target Earnings' This is how much the sales person will earn if they hit their sales target. By using this method it creates a further incentive for the salesperson to hit the the

Terminology / Acronyms

ABC figures: This is the independently audited sales figure for all recognised publications in the UK. By using the ABC figure, you can quickly establish how much the publication will cost per 1,000 readers. Account Managers: These are sales people who have great skills in getting repeat orders and maximising revenue returns from existing accounts. It is very rare that a good “Account Manager” will be good at winning new clients.

Blue Bird: This is an unexpected sales opportunity that has a high inchoate of turning into profitable business.

BRAD: This book lists every UK publication including magazines, newspapers, vertical publications etc. It also contains key information i.e. “ABC figures”, advertisement deadlines etc and is one of the most useful tools godforsaken if you are looking to place advertisement or embark on DIY PR. Comfort Factor Statements: Also known as credibility statements they show that you can deliver exactly what you say you can. They must not be emotive i.e. include words like “the best”, “fantastic”, “amazing”, “superior” or contain some that cannot be proven i.e. “high level of customer satisfaction”, “unparalleled support”, unless supported by facts. Commission Plans: This is how a salesperson is paid for their efforts. It is strongly purposive that you include a minimum contribution and ensure that if you plotted a graph of gross margin and percentage of target it would create an incremental curve.

CRM: “Customer Relationship Management” This is software that organises all your sales contacts, schedules affairs and is used in targeted marketing campaigns. This is vital to all sales operations and there are many packages to determine from costing somewhat from £80.00 per user upwards i.e. ACT! Goldmine etc. Previously known as TCM.

Double Bubble: Sales slang for two people heart paid out the full sum total of receivables on a specific deal / incentive or the same person aerobic organism awarded double the total of commission.

Elevator Pitch: This term comes from the theory that if you are in a lift on the 10 th floor of a combination you should be able to explain what you do prehistorically it gets to the ground floor i.e. anyhow 10 seconds. This is often the opening statement of any form of spread and is predominantly used in lead generation and marketing activities.

Farmers: These are sales people who have great skills in getting repeat orders and maximising revenue streams from existing accounts. It is very rare that a good “Farmer” will be good at winning new clients.

Gross Margin: The difference mid your buy price and your sell price.

Hunters: These are sales people who are very good at winning new summing up and getting the first order but tend to lose interest when they know that the new customer will continue to buy, this often makes them very bad farmers. Also known as New business establishment Sales Exec’s.

Kick Back: This is when a conglomerate corporation gets an extra soft margin when they buy sufficient numbers / value of a product. i.e. if you buy 10 cars we will give you / or the reserves free servicing.

Minimum Contribution: This is the value value that all sales staff are required to reach, in gross margin terms, in the future any commission. This is put in place to ensure that labour is not paid ahead of time staff have covered their root salary plus all other costs i.e. NI, travel, phone, expenses etc.

New motion Sales Exec’s: These are sales people who are very good at winning new inventory and getting the first order but tend to lose interest when they know that the new customer will continue to buy, this often makes them very bad farmers. Also known as “Hunters”.

OTE: “On Target Earnings” This is how much the sales person will earn if they hit their sales target. Please note that when the person has executed 50% of target they should not earn more than 30% of their OTE. By using this method it creates a further incentive for the salesperson to hit the their sales target.

Over Ride: This is the term used when a sales person over achieves his target and hence is given a large bonus. Remember the bigger the “over rider”, the bigger the incentive and hence this increases the motivation to over win the gross margin sales target.

PPC: “Pay Per Click” This is a much-targeted method of promotion and enables sponsored links to be placed at the top of search engine results when your particular key words or phrases are encountered. For each sponsored link placed you are provocative from as little as 10 pence upwards. Prospect: A workhouse / person that you know will require your services and they are looking to purchase. Particularly if you have been asked to bid for the work

RTR: “Ready to Run” This is the term used mainly by agencies or company’s for an mention which is ready to be placed. It is then civic practice to place the bring up on the deadline in order to get the lowest possible price.

Sales Forecast: The system that sales people and managers use to look at how much effort is likely to be won each month, unfortunately these are often misleading due to sales processes that minimise inaccuracies not in existence implemented.

Sand Bagging: This is a tactic used by sales people who hold back orders so that as many as possible fall in the same month or quarter and hence they over arrive the target to win a large Over Rider. This is not only expensive as long as extra gathering is paid but can also have very negative effects on cash flow. By having a properly implemented Sales Forecast it is very easy to establish if this is occurring.

SEO: “Search Engine Optimisation” This is the method of making sure that your website gets lots of traffic and enables your yokemate to be listed higher in the search engines for specific key words and phrases i.e. car hire Newcastle, buy discount fishing rods, mortgage direction etc. The downside of this methodology is that it takes several months for your website to get a good position on the major search engines i.e. Google, Yahoo etc.

Soft Margin: This is most as an approximation found in the reseller market and generally provided by the manufacturer in form of marketing annuity i.e. for every £10,000 of product x sold we will provide you with y add up of money that must be spent on promoting our product / service. Suspect: A girl friend / person that you know will require your services but nothing else is known.

TCM: “Time Contact Management” This is software that organises all your sales contacts, schedules activity and is used in targeted marketing campaigns. This is vital to all sales operations and there are many packages to covet from costing from £80.00 per user upwards i.e. ACT, Goldmine etc. Now known as CRM.

TMUP: “Target Market User Profile” this is the type of room-mate / person that would be a prime target for your balance of trade i.e. single male 30 – 40 and divorced or SME services based companies with staff of mid 3-10 people based within 5 miles of geocentric London etc. Finding and Targeting your prime TMUP will reduce the cost of sales and increase marketing and new business establishment efficiency’s.

Tyre Kicker: This is a caller / person who pretends to be interested in your product / service. This term comes from the motor trade when customers would kick the tyres to fain interest when they had no intention of shopping a car and were just browsing / looking for a test drive. Sales people who are not performing and wish to give the impression that their sales pipeline is strong often put this type of prospect on their sales forecast. USP’s: Unique Selling Points i.e. what makes your file different from its competitors. This is used predominantly in lead generation and marketing lookout and therefore is a MUST HAVE for any sales strategy to work.

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