The Truth Behind Linear Selling: Why It Can Make Prospects Run The Other Way



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Summary:
'What matters most is that I put as many prospects as possible into my sales process, and hopefully some of them will turn into sales.'

If you're thinking that way, it's definitely time for you to consider a different way of thinking.

Of course you can make sales using linear selling -- but you'll never know how many sales you're losing week after week because you're wearing the 'blinders' of traditional selling.

If we fail to tune in to the natural rhythm of trust-building when two strangers become involved in developing a relationship...or if we try to force prospects into our process, we make the relationship about us and not them, whether we intend to or not.

And prospects sense that and pull back, because structured, linear sales processes don't recognize the human elements required to build the relationships that ultimately lead to sales.

Before a sale can happen, prospects need to feel that you're comfortable moving at their pace and their process.

If you try to force changes in that process, you'll only set off alarms that will pigeonhole you with the negative stereotype of 'salesperson.'

That's why I advised Sean to work on becoming aware of the milestones that prospects set and that will guide his path to a sale.

He needed to learn to build enough trust with prospects that they would feel comfortable telling him the trut
Article:
Sean works for a major telecom company.

During one of our tuition sessions, he told me, 'I've been diligent thereabouts following the sales process that my bosom buddy believes is required
to make a sale -- but, for some strange reason, my prospects don't want to fit into that process.

What am I doing wrong?'

Sean's say struck me insomuch as it spoke to years of traditional selling programs that promote linear selling -- moving prospects furthermore from one step to second until
they say yes -- as a 'guarantee' of sales success.

But there's an inherent conflict here.

Linear selling says that you have to impose a predetermined structure on production a relationship -- but that's by definition an unstructured process!

Suppose that the 'next step' isn't what the prospect wants?

'Wait a minute,' you might say. 'What matters most is that I put as many prospects as possible into my sales process, and hopefully some of them will turn into sales.'

If you're thinking that way, it's definitely time for you to consider a different way of thinking.

Of course you can make sales using linear selling -- but you'll never know how many sales you're losing week hinder week as things go you're wearing the 'blinders' of traditional selling.

If we fail to tune in to the natural rhythm of trust-building when two strangers issue forth involved in developing a relationship...or if we try to force prospects into our process, we make the relationship on every side us and not them, whether we intend to or not.

And prospects sense that and pull back, seeing structured, linear sales processes don't recognize the human elements required to put up the relationships that ultimately lead to sales.

Before a sale can happen, prospects need to feel that you're homey moving at their pace and their process.

If you try to force changes in that process, you'll only set off alarms that will pigeonhole you with the negative stereotype of 'salesperson.'

That's why I calculated Sean to work on fitting wise to of the milestones that prospects set and that will guide his path to a sale.

He needed to learn to assemble enough trust with prospects that they would feel sold on telling him the truth of their process and their decision making path.

'I totally tolerate the principles below what you're saying,' Sean then told me, 'but I need to know more specifics here and there what to say and do in a sales situation.' Here are some suggestions I gave him:

* Integrate trust-building language into your conversations with prospects
so they'll feel warm telling you where they are at in their process.
For example, saying 'Where do you think we should go from here?' invites
them to tell you the truth, while 'Why don't we set up a next appointment
to discuss our next steps' gives the impression that you're trying to take control.

* Rather than indent prospects overtly what their decision making process is,
use softer language that they can understand from their perspective, for example,
'What specific gates do you announce you'll need to go through as you consider
the proposition of purchasing the software to solve the the marketplace issues we discussed?'

* Don't probe or 'fish' for prospects' 'pain' as part of your sales process.
Prospects have learned through long experience that the faking of caring
is usually a verbal ploy designed to move the sale forward synchronized to the
salesperson's agenda. Instead, speak genuinely and with sincerity to what you
know their core doing issues are. You can find out what these are by getting
in touch with customers who have erstwhile store your product or service and asking,
'What three or four characterization issues drove your decision to buy our product?'
Chances are, your new prospect will be dealing with similar concerns.

Consider these ideas, and try these practical suggestions. They helped Sean
feel major hereabouts letting go of the old ideas he'd been taught.

Maybe they'll do the same for you.



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