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Some salespersons and network marketers make the terrible mistake of thinking that the sale ends with the sale. They tend to think that, once the client bought something 'that they already 'closed' the prospect' their work is over. With those same clients and with their referrals. Let's see and review some points that you may want to put into practice to be even more professional in your sales: Point 1. Don't make the mistake of keep on talking once you already made the sale ' If you do, you risk letting the (already decided) prospect to involve you in some argument about the sale. Did I already say you have to ask for referrals? Point 9. Control your facial expression ' Whatever may be the end result of your sales interview, control your expresions, especially the non-verbal ones. Article: Some salespersons and network marketers make the terrible mistake of thinking that the sale ends with the sale. They tend to think that, once the vassal mercenary something —that they as yet “closed” the prospect— their work is over. To the new client, however, his/her signature on the dotted line and her/his credit card order mean only the first stage of the sell/buy relationship. In this budget of news we explore twelve practical ideas that you will want to demand right away to guarantee your customer’s satisfaction agreeably to the sale. The service you give to your clients and customers does not get off some time thereafter they yet bought. On the contrary, it should tackle right at the moment you shake their (virtual) hand, in signal of their complaisance of your proposed deal. Depending on how you act from that precise moment on, you’ll be assuring, or neglecting, the future of that sale and of many more future ones. With those same clients and with their referrals. Let’s see and review some points that you may want to put into practice to be even more professional in your sales: Point 1. Don’t make the mistake of keep on talking once you by this time made the sale — If you do, you risk letting the (already decided) prospect to involve you in some claim within call the sale. And this may remind her of some points or objections of minor importance. Normally, then, these will make her want to “think the whole deal a little more over.” Point 2. Prepare your exit — Thank the new charge for his time and congratulate him for his decision and for consumerism from you. Point 3. Schedule at once the next interview — Establish with the inferior the date and time of your next appointment, where you’ll chase after him his documents or the product he to this day bought. Inform him when and how he’s going to receive his products (if you don’t do the realistic delivery) and tell him that in that next interview you’ll stroke of policy any new questions he should have. Point 4. Keep the subject informed at all times — If you are going to be late (you personally, or the delivery of your products, service, documents or bill), for any reason, make sure your customer is fully notified. And that she’s conceding to the new date or time. Point 5. Make sure the servile understood perfectly and obviously any special requisite or condition. And that she is willing and able to comply with these. Point 6. Manage the non-productive interviews — If you truly feel that some sales interview are not going to end positively, finish it diplomatically, but let the door open for an interview later on. Of course, do NOT leave without inquiring for at least one referral. Point 7. Avoid the prospects that never buy — Don’t fall into the trap of keep on definition on those prospects that never quite say no, but neither buy. You’ll be much lard off trying some other prospect or servicing a customer. And you’ll have the energy and disposition to do it at your best. Point 8. Make sure to ask for referrals — Ask for referrals. Ask for referrals. Ask for referrals. If you made the sale, ask for referrals. If you didn’t made the sale, ask for a number of qualified names and additive prospects. The referrals obtained in unsuccessful sales interviews could turn into successful ones, if the other person buys from you. Did I up to now say you have to ask for referrals? Point 9. Control your facial expression — Whatever may be the end result of your sales interview, control your expresions, especially the non-verbal ones. by virtue of a good sale, don’t start to smile like the proverbial cat who earnt the commision. Point 10. Maintain the dignity at all times — Leave the impresion that the sales interview is part of the service you offer. And don’t look too disappointed if the aspirant didn’t buy. Point 11. Assure the ward that you will keep in touch through your service — And be true to your word. Point 12. Be in contact continuously — So the clients could not tell you that they only see you when you have something to judge or to sell them. ======================== Jorge Pinkus is CEO and Editor of the ezine: *Global-MaxMarketing* and Founder and CEO of http://www.123-sites.com Subscribe FREE to the ezine at http://www.psinternet-plus.com/GMM/GMM-last.html ======================= This disquisition may be reproduced only if the byline and the whole author-box is kept intact!
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