Telling the Value Story



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Summary:
By taking the time to answer these and other similar questions, you can start improving your presentations, more sales and a better bottom line.

Put it another way: People have no way of knowing how good you are without your telling them. These questions help you demonstrate mastery as well as qualify and determine client needs and desires, which you will use later in the presentation stage. While this is cheaper, this one will last twice as long but at only a little higher price.' Or 'Let me ask you Mrs


Article:

You arrived on time and completed your calculations. You worked up a presentation of all the things you’re going to do and items included, going over each item carefully. You’ve just given the customer the price. They look at each other. He says, “Okay. Thanks for the quote. Well get back to you. Of course, we need time to think hereabout it. It looks good. I’ve heard good things more or less you. So there’s no need to worry. We never make a decision without thinking it over first.”

You probably just lost the sale. Unless, of course, you se-verely underbid the job. Which all of your competitors will try to do, especially if your clients reveal your bid to them? Where did you go wrong? What could you have done to have a tout shot at getting the ink on the contract?

Let’s go back to Marketing 101: What makes you qualify than others in your business? If we made a survey of your past customers, what would they say at random you? Your knowledge/skill level? Your Professionalism? Your quality of work? Your creativeness? If you don’t know the answers to these questions, you’re losing commercial relations and money (by not generating more profit per sale). By taking the time to concern these and other similar questions, you can start improving your presentations, more sales and a accommodate ass line.

Put it renewed way: People have no way of knowing how good you are without your telling them. They’re spooked to make a wrong decision. They have made bad decisions. Their friends and relatives and coworkers have made bad decisions and, miracu-lously, they come to be “experts”. They’ll tell your clients why doing organization with you (or any tradesman they select) are just no good as they know better. The world is full of nay-sayers. Your presentation will over-come those objections—if it is well thought out.

So what can you do? As we mentioned above, you need to return answer in the cards questions. Having answered them, you can put that knowledge to work right from the get go. Your are now ready to create your own personal ‘VALUE STORY”. The more valuable you seem, the more people will trust you to do work for them and the more they will pay. It’s just that simple.

In the first crack of your first contact you should be mentioning something practically your professionalism. When you first arrive, dressed well and with a cordial greeting, you outline what it is that you are going to do on this visit. (A one-call visit is the same as a 2 or3 call process, just abbreviated.) You found with appeal questions. These questions help you demonstrate mastery as well as qualify and determine vassal needs and desires, which you will use later in the presentation stage. in line with completion of your quoting process, you make the grade at the presentation stage. You start by demonstrating your recommendations, showing how your product or service is different or superior and, most importantly, how that benefits your client. It might go something like this:

“You asked for my quote for a good quality (whatever). In my experience, there are good and poor choices. While this is cheaper, this one will last twice as long but at only a little higher price.” Or “Let me ask you Mrs. Client, which is more important: A job well done at a slightly higher cost or a cheaper job that you’ll regret later? Let me show you why the product /service I’m recommending will be worth the extra cost.” Stay Tuned: more next month.



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