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The phone then starts going crazy and emails dribble in, so we have to stay in, only for those people to be 'time wasters' or not to show at all. The next call is from our friend giving us a serve for missing the best game of the season!. There must be a better way! 2) THE BUYER. It's time to look for our Daughter's first car, so after checking the bank account we head off to the local, then not so local used-car lots to get an idea of what's available. Well now we know what to look for, so it's time to start looking through the Local, State, and Trade newspapers to find the car at a bargain basement price. A week and two missed games later this small task we've set ourselves is becoming a chore but we've got to do the right thing for our all-of-a-sudden grown up Daughter ( seems like she was in diapers only a year or so ago!) haven't we? We eventually succeed of course, and our Daughter is thrilled, but there must be a better way as our Son will be wanting his first car next year! 3) THE BETTER WAY When placing our for-sale ads in the publications above, or looking through them trying to find what we want, we often see the heading 'wanted'. Article: 1) THE SELLER. Since the initiatory of time it seems that whenever we've wanted to sell something we've either hung a notice outside our cave, or on our local shop's notice board, or placed constituted advertisements in Local, State, or Trade newspapers. Today we can even try placing for-sale ads on the internet. After placing our ads and seeing them published we expect the phone to ring, or emails to come pouring in, so put off going shopping confident that we'll still get to the game in the afternoon astern making our sale. When the phone does eventually ring it's our friend asking for confirmation of our presence at the stadium in an hour. The phone then starts going crazy and emails dribble in, so we have to stay in, only for those people to be 'time wasters' or not to show at all. The next call is from our friend giving us a serve for missing the best game of the season!. There must be a unmitigated way! 2) THE BUYER. It's time to look for our Daughter's first car, so after the bank stipend we head off to the local, then not so local used-car lots to get an idea of what's available. Well now we know what to look for, so it's time to start looking through the Local, State, and Trade newspapers to find the car at a formal agreement archives price. A week and two missed games later this small task we've set ourselves is fitting a hard job but we've got to do the right thing for our all-of-a-sudden grown up Daughter ( seems like she was in diapers only a year or so ago!) haven't we? We eventually succeed of course, and our Daughter is thrilled, but there must be a above way as our Son will be wanting his first car next year! 3) THE altered WAY When placing our for-sale ads in the publications above, or looking through them trying to find what we want, we often see the heading 'wanted'. This should have lots of ads for things people want, but usually the ads are for 'all your jewelry', 'all your books' etc. WHY?? The riposte must be tradition, but it doesn't make sense as items listed under 'wanted' should be ideal for Buyers and Sellers. Buyers should place ads there for what they want. Sellers should look there to find someone who wants what they're selling. This logical way of build-up is called REVERSE CLASSIFIEDS, and being as how it's so simple, will become normal in the near future.
Title: Technical Account Manager
Department: Technical Services
Reports to: Director, Technical Services
Job Summary:
The Technical Account Manager provides proactive end-to-end customer lifecycle support starting with pre-sales support, technical guidance, training and project management during evaluations through professional service customer engagements. They are, in many ways, the 'Services face of Bit9" and forge a permanent customer relationship that started during the sales process. This role will need to be filled by a senior level resource that is comfortable living in both the Customer-s realm as well as the Bit9 Sales, Support and Engineering environments.
Our Technical Account Managers are:
· Positive, proactive, and passionate about customer success
· Passionate about creating satisfied customers
· Business, process and technology experienced
· Have amazing communication and team skills and works well with business to engineer-types
· Planners
· Nurturing, capable, and forward thinking
· Credible, trustworthy, honest and knowledgeable
Essential duties & responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned to meet business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential responsibilities include:
· Evangelize Bit9-s technology and methodology to prospects, customers, and partners
· Demonstrate Bit9-s products to prospects, customers, and partners via presentations and product demos
· Respond to technical objections and create competitive differentiation
· Fully deploy Bit9 software leveraging established best practices
· Work closely with the Support team to solve prospect, customer, and partner issues
· Work closely with the Services team to evaluate, test, and roll-out future product releases
· Build and maintain prospect, customer, and partner relationships
· Provide product feature input to Product Management
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