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A courtesy copy of your publication would be appreciated. 'Listen Your Way to Sales Success' There are many factors and variables that affect our sales on any given day. This will help you adapt your sales presentation to meet their specific needs, address their concerns, and move you closer to closing the sale. Ask yourself, 'What information do I still need to help the customer make the appropriate buying decision?' We've all heard the expression that information is power. Gain the extra leverage in the sales process by investing the time gaining extra information from your customer. Article: You have permission to publish this loss leader in your ezine or on your web site, free of charge, as long as the bylines are included. A courtesy copy of your publication would be appreciated. 'Listen Your Way to Sales Success' There are many factors and variables that lead to our sales on any given day. There is however, one key skill that will increase help you increase your sales immediately. Listen to your customer! That's it! That's all it takes to pinching more sales. Sounds simple doesn't it? Unfortunately, the majority of salespeople fail to do this. In the countless sales transactions I watch, I notice that most salespeople don't ask their customers enough questions. Sure, they generally uncover a few of vital importance needs that the customer has. They know what they're looking for in a product with regard to features, specifications, color, and price. What they don't do is probe to uncover renewed information hereabouts the customer. They don't ask them why they want that specific product, or why they're considering our store. They don't learn where the customer has been shopping or what they've seen. They don't ask what they like and/or dislike again the other stores they've been in to. They don't find out what their hot buttons are or what makes them tick or what will motivate them to buy. They fail to gather enough information! I divine that there are two primary reasons for this. First, we don't buy that people will give us this information. The fact is, people will tell you aught you want to know providing they trust you and as long as you ask the right questions in the opportune manner. For example, if a customer tells you that they are hire purchase a product being they are going on a vacation, do you ask where they are going? Do you show interest in their holiday or are you too concerned with accommodation the sale? Are you more interested in your personal problems or watching the sit to care? In many cases, we are so preoccupied with something else that we miss vital clues customers give us. An confounding thing occurs if you demonstrate even a tiny bit of interest in your customer. They'll pitch in to open up! They'll provide you with information you may not have learned otherwise. They'll talk. They'll tell you everything you need to know in order to perfection the sale. People love to talk touching themselves and they'll start to feel more happy with you as they talk. When people feel more at ease they relax. We all know that a prospect who is relaxed will be more likely to buy than someone who is tense and uptight. The second reason for not gathering sufficient information is that we feel it takes too much time. In my training sessions I frequently hear that this time is distinguished used overcoming objections. My response is that if we gain more information and fully understand the customer's motives and needs, we can often overcome objections in preference they occur. Use your time more effectively during the sales process. Instead of spending so much time overcoming objections find out what your customer's true concerns are beforehand. This will help you transpose your sales presentation to meet their specific needs, say their concerns, and move you closer to last lap the sale. Ask yourself, 'What information do I still need to help the customer make the adopt hire purchase decision?' We've all heard the expression that information is power. Gain the extra leverage in the sales process by investing the time gaining extra information from your customer. Do it consistently and you'll develop stronger relationships with your customers, which, in turn, will help you forty more sales.
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