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Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com Word count: 995 ======================================== Summary: Brent Filson observes that sales people often achieve a fraction of the results they are capable of because they neglect to apply a powerful leadership tool that can be used in many sales processes. ======================================== How To Use A Powerful Leadership Tool To Step Up Sales Results by Brent Filson Good sales people can close, but few 'step up' for even more sales from that close. Seeing that the sales people were helping them meet their vital needs, the engineers became the sales people's cause leaders within their company ' unleashing a torrent of step-ups. And how can that close lead to the customer not simply buying my product but also becoming the product's cause leader, both inside and outside his/her organization?' For instance, the sales people of the materials company I mentioned aimed to replace their competitors' materials with their materials in computer housing applications. Only when the sales people convinced their own company to develop and sell products that met the growth needs of their customers were they able to turn those customers into cause leaders. Article: PERMISSION TO REPUBLISH: This soul may be republished in newsletters and on web sites provided credit is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is ascertained but not required: mail to: brent@actionleadership.com Word count: 995 ======================================== Summary: Brent Filson observes that sales people often turn up a fraction of the results they are au fait of being as how they neglect to fix a powerful leadership tool that can be used in many sales processes. It's a tool he has taught to thousands of leaders worldwide for the past 20 years, and when used in sales, it can substantially step up results. ======================================== How To Use A Powerful Leadership Tool To Step Up Sales Results by Brent Filson Good sales people can close, but few 'step up' for even more sales from that close. Yet stepping up should be one of the easiest instruction in sales — that is if you know how to formation the staircase. Do it by giving a leadership tool I have taught thousands of leaders worldwide during the past 20 years. The tool is simply to foster a particular viewpoint, which is this: rival people not simply to do a task but to take leadership of that task. The difference in results-producing effectiveness betwixt and between doing a task and taking leadership of a task is the difference the lightning bug and lightning. This change-over in viewpoint may seem simple even simplistic; but when put into makeshift many times daily, it can work wonders. For instance, I worked with a manufacturing leader whose workers were constantly falling short of productivity goals. I told him he was leading the workers in the wrong way; he was ordering them to get productivity advancements. I told him that he should have the workers sign on as leaders of productivity advancements. When the workers began seeing themselves as such leaders, they started hitting the goals consistently. Now, let's pertain this leadership tool to the sales process. I'll show you how to get step-ups in results that go far across the results from closes. Here are three ways to do it. (1) Don't Just Sell Products, Get lifework Leaders: Salespeople often fail to get step-ups whereas they have a short-sighted view of the customer. They view the customer as only a customer! Whereas, if we want to get step-ups, we must see the customer not just as a customer but as a 'cause leader,' one who can lead our effect both inside and outside their company. Instead of aiming just to sell a product, to get a close, aim to turn your customer into your ground leader. For instance, I consulted with a materials supplier that wanted to drain off new customers in the computer industry. The salespeople of the materials house not only worked diligently on settlement with the engineer-customers but also on creating step-ups by persuading those engineers to be the occasion leaders for their materials within the company. Here is the way that they enlisted that leadership. They discovered that the engineers needed increased productivity and faster cycle-times -- and to do it with fewer resources. In response, the sales people developed a materials performance package for the engineers that increased their productivity and cycle-times. In addition, they brought in productivity experts from their own pack to help the engineers streamline their design processes. They're not only selling their materials. They're selling productivity as well. Seeing that the sales people were helping them meet their vital needs, the engineers became the sales people's motive leaders within their playmate — unleashing a torrent of step-ups. (2) Start Early: George Burns said, 'I had to work hard for 20 years in vaudeville before all I became an overnight success in radio.' That's a lesson in stepping up. Stepping up sales results with my leadership tool doesn't just happen overnight. You must prepare to get those step-ups starting in the early stages of the sales process: when prospecting for new clients, identifying decision makers, and making initial calls. In this early stage, ask yourself: 'What is the central in this sale? And how can that menacing lead to the customer not simply purchase my product but also correct the product's have leader, both inside and outside his/her organization?' For instance, the sales people of the materials partaking I mentioned knowing to replace their competitors' materials with their materials in computer housing applications. With that focus, they would have gotten closes — but not step-ups. The differences their competitors materials and their materials were negligible in cost and performance. The sales people continued to develop the traditional channels to their customers' purchasing departments. But they also began dacha step-ups early by including design engineers in their first-stage sales activities. They focused on stuff their customers' 'design partners' — not simply showing them where they could save costs and get in performance advantages but also showing them how they could get market share through the innovative uses of those materials. Getting in early as their customers' design partners, they not only got closes but step-ups from those closes by integrating their materials into new generations of housings. (3) Link to 'Must-Have' Results: Step-ups happen only when you yield a profit the vital needs of your customers — not the nice-to-have needs. Discover those needs by application and answering: 'What are your customers hegemonic must-have results?' Those 'must-haves' are your great step-up opportunities, as things go when you are delivering on the must-haves, your customers are more likely to originate your basis leaders. In the atop example, the sales people were able to get step-ups insofar as they focused on their customer's 'must-haves', productivity and cycle-time. Here's renewed example dealing with ancillary busines sector: I consulted with an insurance stock company whose growth had flattened out. We found out a key reason why. Their products were not meeting the must-have results of their customers. The must-have results of their customers were that they clean had to grow their businesses. Yet the company's products did not materially how-do-you-do the growth needs of their customers. Only when the sales people convinced their own eleven to develop and sell products that met the growth needs of their customers were they able to turn those customers into set on foot leaders. Once those new products were offered to the customers, they far outsold the old products. Don't sell yourself short by focusing exclusively on the close. Liberate the step-up opportunities that are embedded in most closes by using this powerful leadership tool of brazen people to lead not simply do. By getting customer bind leaders, starting early, and linking to must-have results, you can multiply sales far new what closes achieve. ============================= 2005 © The Filson Leadership Group, Inc. All rights reserved.
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