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This is the time to ask a question like: Does that make sense to you? How does that sound? Are you with me so far? If you are answering a question or concern you should ask a question that verifies that you have handled their objection, such as... Does that answer your question? What you are looking for is feedback from them so you can see what they are thinking and so you know how to proceed. Let Your Ears Become Your Eyes In any sales situation it is important to Article: One disadvantage of selling by telephone is the lack of face to face contact. When you are sitting with a prospect it is much easier to read there body language. You can see the look on their face when they are confused haphazard something you said. You can see the delight when you hit a hot class ring for them. You can read the shifts in their body as they respond to your every word. All of this non verbal intercommunication is missing when you are selling by phone. Selling over the phone puts you at a huge disadvantage because numerous studies have shown that 55% of what we communicate is non verbal. This technique will give you back that convenience you might have lost. Ask The Right Questions By examination questions that solicit a response from your prospect you will get an idea of what is going on inside the prospects mind. Normally these questions are asked during your presentation or while reverberation objections. Let's say you are describing how your product or service will improve the prospect and you haven't gotten any kind of verbal response from them. This is the time to ask a question like: Does that make sense to you? How does that sound? Are you with me so far? If you are tantamount a question or concern you should ask a question that verifies that you have handled their objection, such as... Does that alleluia your question? What you are looking for is feedback from them so you can see what they are thinking and so you know how to proceed. Let Your Ears spring up Your Eyes In any sales situation it is important to listen cautiously to responses to your presentation and to your questions. When you ask a question, shut up. The first person, who speaks, looses. You have two ears and one mouth; you should listen twice as much as you speak. Listen for two things. First what they say. When you get a response listen very judiciously to the words they use and analyze and question them until you are soft what they are saying. Second, listen to how they say it or the tone of their voice. effectually 84% of what we solemnize via the telephone is through the tone of our voice. If they answer a question one way, however the tone of their voice indicates something else. Stop and question further to get clarification until moving forward. Say something like... It sounds like you still have a concern? This will show them that you are indeed paying mind and will get them to further ravel their position. If you get a very positive response with an I'm with you tone in their voice, you have a purchase signal and should move forward with confidence. By suit the right questions and letting yours ears resolve into your eyes you will find your period ratio on the phone will increase and so will your sales. ReverseGenie.com - Reverse Lookups. - Reverse Phone - Outstanding Profits! Cell Phone Magic! - We reverse cell phone #s to address and name. 100% guaranteed. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 |
More Articles:1. What makes this emailed sales letter hypnotic? Summary: But it wasn't until moments ago that I discovered that my book had such a profound impact on her that she not only read it, and liked it, but she went out and made a dream of hers come true. Later in the same letter she wrote, 'Dad read your book before I did and he knew I wanted a new car and he told me that once I read your book he would guarantee that I would buy a new car.' That's even more unbelievable. My father has never … 2. How to generate multiple streams of revenue using Ebay and the internet. Summary: In this case all you are doing is offering a free class that they can attend from the comfort of their own computer, at the end of that free class they are offered an opportunity to enroll in an advanced training program. The advanced training they offer is a 1 year program of unlimited live training classes, live coaching from power sellers and Internet experts, proprietary software, custom websites, product acquisition help, ect' The c… 3. Discover Your Unique Selling Proposition Summary: If YOU can't state it your prospects sure won't see it. Depending on the real benefits of your product or service and the void in your market that you are filling, your USP might be one of the following (or any number of others you might think of):* You sell your product or service for less than your competition does.* You sell a higher quality product or service than anyone else in your industry.* You provide more customer service or ed… 4. CONTRACTING YOUR SALESFORCE Summary:CONTRACTING YOUR SALESFORCE The Way Forward Or Just A Pipe Dream? It's paradoxical that the IT industry, responsible for massive global change, should be so restrained and unimaginative in adopting new and creative employment patterns. Despite the ease with which the dedicated seeker can network and directly sell themselves to employers, there continues to be a proliferation of recruitment consultants. Control of one's sales destiny lies … |