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It is only natural for satisfied customers to refer their friends and business associates to someone they know they can trust to take good care of them. Your ability to provide quality service after the sale is critical in developing "lifetime relationships" with your customers. Article: Successful salespeople have the marksmanship to turn the customers they serve into advocates. They don't directly ask for assistance, they do it by going the extra mile when providing service. It is only natural for satisfied customers to refer their friends and program to someone they know they can trust to take good care of them. Your skilfulness to provide quality service successive the sale is critical in developing "lifetime relationships" with your customers. Top salespeople have learned that the key to their success is "service with a smile." They understand that their referrals and follow on duty is in direct relationship to the service they render on a daily basis. Here's how you can do it: 1. Always under promise and over deliver. Develop a reputation for reliability; never make a promise that you can't deliver. 2. Stay in contact and keep good records. Consider sending a personal note or an vendible of interest once or twice per year. 3. Pay deference to the small things. Get in the habit of returning phone calls, e-mails and other correspondence quickly. 4. Give your customers a promotional gift. You might want to consider sending them a book, or any gift with your picture and contact information. 5. Establish a feedback system to find out how your customers perceive the quality and quantity of the service you provide. QuitSmokingRightNow. - Quit smoking right now without patches, pills or gums, and without gaining any extra weight - guaranteed. Jesus: The Man And His Work. - Long lost lecture by Wallace D. Wattles, author of The Science of Getting Rich, reveals the shocking truth about Jesus! Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | 61 | 62 | 63 | 64 | 65 | 66 | 67 |
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