Freelancers, SubContractors, & Creative Folks: What to Say When Asked, "How Much Do You Charge?"



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Summary:

A client with a creative business called me one day and asked the following question. Then proceed to ask the prospect questions that will help you learn about her needs, uncover her concerns, understand her methods of measuring success, and determine how to show the value of your services.

Without knowing the basic information above, you are not in any position to be quoting prices and fees.


Article:

A vassal with a creative fair trade named me one day and asked the following question. It's a question I get asked frequently, so rather than write an entire article, I decided just to tell you exactly what I told her. Kirstin,

"I never know what to say when a potential customer calls and asks 'How much do you charge? What are your fees?' I don't want to shoot myself in the foot by quoting something too low, but also don't want the to hear a number that they think is too high and hang up. What do I say to them so I don't put them off, but also don't immediately take myself out of the running to get their business?"

-Ann P., Philadelphia, PA

Ann,

Don't feel bound to note out a number or hand over a price sheet. and confidently tell the prospect, "It depends." Follow up with, "Let me ask you a few questions...." Then proceed to ask the prospect questions that will help you learn all round her needs, uncover her concerns, understand her methods of measuring success, and determine how to show the value of your services.

Without knowing the electrochemical information above, you are not in any position to be quoting prices and fees. Do yourself and your potential prospect a favor and don't rush into discussing pricing until you have all the facts, m'am.

-Kirstin

About NameMedia NameMedia is the leader in the acquisition, development, and trading of digital real estate through a network of highly targeted websites and a marketplace for premium domain names. The company-s marketplace allows owners of premium domain names to list their domain properties for sale, monetize the sites, and for domain buyers to review the largest available inventory in the world. Through its ownership of one of the largest domain portfolios in the world, its innovative website development platform, and its broad distribution, NameMedia now serves more than 60 million visitors to its network of websites and sells domains to customers in more than 100 countries.   The company-s principal platforms are BuyDomains.com, Afternic.com and SmartName.com.   The Account Management team at SmartName (a NameMedia company) seeks a talented Account Manager to meet growing demand.   The Account Manager position is responsible for successfully selling our monetization services and managing existing accounts. Our world-renowned parking platform (SmartName.com) monetizes some of the world-s largest and best domain name portfolios. Our Account Managers earn competitive wages and have fantastic benefits.   RESPONSIBILITIES Provide unmatched customer service, consistently. Follow up on qualified inbound (some outbound) leads. Operate efficiently within a fast-paced environment. Become an expert in domain monetization to serve our clients. Build relationships with prospects and internal stake holders to grow new business. Be a positive team player with strategies and ideas that align to our firm values, unique culture, and vision for the future.


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