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Here are some actual examples of contact from sales people to our office within the last month: <> Salesperson from an internet company calls and leaves a message followed by 10 minutes of office background noise and conversations. It contains volumes of information about why they're such a wonderful (public) company, but no detailed information on prices or product. <> Similarly, we request pricing information via e-mail from an Internet company. They respond with their own five pound courier package. No information on pricing. <> Salesperson from an Internet company calls and introduces their product. Article: Since the launch of showtheplanet.com we have been regularly inundated by sales pitches from Internet and technology firms from all over the globe. We would think it a positive thing - since the world is obviously finding us - except that its quite apparent from most of the messages we've received that the person on the other end of the phone (or fax, or e-mail) has no idea what we're about. Even worse, most of these Internet companies seem have no idea how to do unilateral trade on the Internet. Here are some genuine examples of contact from sales people to our office within the last month: <> Salesperson from an internet party calls and leaves a message followed by 10 minutes of office athletic field noise and conversations. perceivably this person hadn't hung up the phone. This happened two days in a row from the same person. <> Salesperson calls and introduces their product. This product obviously has nothing in routine with what we do. We ask: 'Have you been to our site?' They respond: 'Uh...no, but....' <> Salesperson from an Internet rowing crew calls. We are interested and ask about pricing. The response: 'Uhh...Actually, this is my first day. Can I get my manager to call you in relation to that?' <> Salesperson from an Internet unit calls. We ask that information be e-mailed to us. They courier a five pound information package to our office the next day. It contains volumes of information at random why they're such a wonderful (public) company, but no detailed information on prices or product. <> Similarly, we request pricing information via e-mail from an Internet company. They respond with their own five pound courier package. You guessed it. No information on pricing. <> Salesperson from an Internet troop calls and introduces their product. We are interested in learning more and request information be e-mailed to us. They call back three days later and ask for our e-mail address. Our e-mail address and contact information are prominently displayed on our site. These examples wouldn't seem as prohibited if the inquiries had come from traditional firms not yet familiar with the Internet. But ALL of these examples came from Internet firms (Many of them public companies - Watch your money!). The leading edge of the dot com economy? I think not. Of course there's unwaveringly a intense side. The more idiots out there trying to do business online, the less competition for you. Here are three rules of thumb that, in our not-so-humble opinion, can make or break your online sales. <> Provide ALL the details of your product on your web site. Include every possible detail and specification. Don't waste the customer's time and they won't waste yours. The Internet is encircling information on demand and the consumer is more demanding than ever. <> Post your prices on your web site. I repeat. Post your prices on your web site. Nobody wants to jump through hoops to buy your product. Most potential customers won't inquire in respect to price unless your product is very specialized. <> Know your product and your industry. If you're not an expert, customers will see right through you. Simple? Absolutely. Yet it's how many companies have no clue. If you play by the rules you will sell more. The Internet consumer can be very generous to those who do.
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More Articles:1. 10 Vital Ways To Stimulate Your Sales! Summary: Give your visitors a good time so they will visityour web site again. Make money from web sites that don't have anaffiliate program, by doing a joint venture. It will drawtons of traffic to your web site and you can requestthat submitters place your link on their web site.8. Article:1. Publish testimonials for your free stuff. It wouldincrease their value and if they're viral marketingtools, you'll have more people giving them away.2. Gi… 2. Do Your Words Betray You? By Wendy Weiss Summary: Sometimes, the words we use or the way we use them get in the way. Have you ever started a conversation with a prospect or customer with the phrase 'I'm just calling''? That little word 'just' is an apology. Tell your prospects or customers what they will achieve or should expect to achieve. To make your words sound powerful, pitch your voice to a lower level than your usual speaking voice. Article: What do the words that you use say… 3. Sales Success Using the "90/10 Potential Theory" By Greg Beverly Summary: You can take each of these and apply them to any aspect of your life, to reach '________ Success Beyond Your Wildest Dreams,' but for today, let's look at how you can use them to reach 'Sales Success Beyond Your Wildest Dreams.' So, without further adieu, let's look at the 4 key areas of what we call the other 90%. You must have an optimistic presence of mind, recognize when tense energy is taking over and also realize that tense ener… 4. Dreaming of a Corporate Christmas? By Thom Jenkins Summary: For most it means sending out a whole load of Christmas cards to their clients, wishing them a 'Merry Christmas' and a 'Happy New Year'. That's a whole lot of envelope licking for very little return."It lets your customers know that you care"I would not for one second suggests that businesses shouldn't send Christmas cards to their clients. So make sure your corporate Christmas wish comes true and send logo branded Christmas cards… |